Payment And Refund Policy

This Payment and Refund Policy applies to all transactions made on Dexrifly, a personal finance blog based in Malaysia. By using our services or making a purchase, you agree to the terms outlined below.

Payment Methods

We accept payments via major credit and debit cards, bank transfers, and e-wallets commonly used in Malaysia. All payments are processed securely through trusted third-party providers. You will receive a confirmation email upon successful payment.

Subscription and Billing

Some content or services on Dexrifly may require a subscription. Subscriptions are billed in advance on a monthly or annual basis, depending on the plan selected. You can manage or cancel your subscription at any time through your account settings.

Refund Policy

Refunds are available for eligible purchases within 14 days of the transaction date, provided the request meets our criteria such as technical issues or duplicate payments. To request a refund, contact [email protected] with your order details. Approved refunds will be processed within 30 business days and issued to the original payment method.

Cancellation

You may cancel a subscription at any time. Cancellations take effect at the end of the current billing cycle, and no prorated refunds are provided for partial periods unless otherwise required by law.

Contact Us

For any questions regarding payments or refunds, please reach out to us at [email protected] or +603-2106 5434. Our address is Unit 25-01, Level 25, Tower B, The Vertical Business Suites, Bangsar South, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia.

Last updated: 05/08/2026